FREQUENTLY ASKED QUESTIONS 

Reverse mortgage, loan modification, FHA streamline leads and Data FAQ's

Q : Where are you located?
A: Our office is located in Hayden Idaho.

 

Q : How long have you been in business?
A: Since 1996. We are proud to be in business for over 10 years

 

Q: How do I know you are a reputable company? I've been ripped off by so called lead companies before:

A: We understand that some marketing companies have given our industry a bad name in some cases. We suggest you contact our refrences, contact our local BBB at http://spokane.bbb.org/ adn we also have a Google checkout rating of 4.2 out of 5 stars, satisfaction rating.

Q : How do I know the leads will be accurate?
A:  We guarantee our data will be 100% accurate or replaced. Check out our terms and conditions for complete details http://www.pioneerinfo.net/terms.html 

 

Q: Why don't you offer "FREE" Tests

A: The main reason we don't offer free tests is that it takes us the same amount of time to pull 2 leads as 20,000 leads and a small sample is not a stastical representation to guage the results of our products. We can go over hard data with you to show you our positive results of past successful campaigns. If you are concerned about quality we suggest you contact our references and check us out at the BBB

Q : How does your "guaranteed mortgage data lead program work?
A: Any inaccurate data you purchase from us can be returned for credit and/or replacement. http://www.pioneerinfo.net/terms.html

Q : How frequently do you update your leads?
A:  Between every day and very 30 days depending on type. We update more frequently than any other data provider

Q : How can you guarantee the lowest prices?
A: We will not be undersold on any purchase. Shop for the lowest price and we will beat it or your order is FREE

Q : How long does it take to get a count back?
A: Within minutes you will have your list count and pricing sent to you. Call 866-261-6770 or email info@pioneerinfo.com for a FREE count and quote

Q : What type of leads do you offer?
A:  We specialize in reverse mortgage leads, loan modification leads, FHA streamline leads and ARM resets. We also have renter, bankruptcy and any type of mortgage and homeowner leads.

Q : Are all your lists scrubbed against the do not call list?
A: Yes

Q : How do I return bad leads? Please e-mail back the data that is incorrect.
A: Please view the terms and conditions for exact return specifications. http://www.pioneerinfo.net/terms.html

Q : Can you resend my leads. I didn't get it?
A: Please log in to your account and download the order using your given user name and password. Contact support at 866-261-6770 for additional assistance.

Q : What Format do you send my list order in?
A:  We can send leads in word, PDF, Excel telemarketing and mailing label format.

Q : What is the minimum I can purchase?
A:  Please contact your sales representative as we are flexible and will try out best to meet your budget needs.

Q : How do we compile our leads?
A: We have special arrangements with public and private sources to help us compile our leads. No other company has our depth and knowledge to generate the leads you need. 

Q : Can I pay by check? How does that work?
A: Yes you may pay by check by simply writing out a check like you would normally and faxing a copy to 866-261-6770.

Q: Do you accept credit cards?
A: Yes, VISA and Master Card. Please fax back the credit card form to 866-261-6770.

Q : If I buy a leads from you, when will I start receive it?
A: As soon as you purchase your list it will be available within one business day but can be rushed to meet your needs. 

Q : If I buy data how many loans will I close?
A: You should generate 2-4 good leads per 50 records called, and whatever your closing ratio is from a quality lead will determine your ratio

Q : How do I choose the areas I want the list from?
A: State, area code, zip code, radius from an area, almost anyway

Q: I see on the references you sent that you only included e-mail address and not phone number? Why?
A: The clients who have been kind enough to agree to be references get a lot of requests so to respect their time we offer a way to communicate with them via e-mail. You may ask them to forward their phone number.

 

Q : How many disconnected numbers will I get?
A: The industry average is 15%. That should be considered normal. However, we replace 100% disconnected phones. See http://www.pioneerinfo.net/terms.html for complete details

 

Q : How accurate will my data be?
A: The industry average is 20% inaccurate information. That should be considered normal. That should be considered normal. However, we replace 100% disconnected phones. See http://www.pioneerinfo.net/terms.html for complete details